FAQ
Frequently Asked Questions
Short, straight answers. If yours is not here, call us.
General questions
What does NextGen AV Systems do?
We design and install home theaters and AV, lighting control, automated shades, HVAC and climate control, enterprise networking, and security cameras and alarms, and we tie them together so they run from one intuitive touch interface.
Do you work with homes and businesses?
Yes. We work on luxury residential, commercial and office, and restaurant and retail projects.
¿Hablan español?
Sí. We serve clients in English and Spanish. Llámenos al (602) 815-4718.
Is the quote free?
Yes. Call us today for a free quote at (602) 815-4718.
What happens at the consultation?
We do an in-depth evaluation of your space and your specific goals. From there we create a custom system architecture and wiring layout.
How does a project work?
Four steps: consultation, design, installation, and support. Installation covers precision cabling, mounting and hardware setup; support covers custom programming and ongoing system maintenance.
Is the installation guaranteed?
Yes. We provide guaranteed professional installation.
Can I control everything from one place?
Yes. Lighting, shade control, HVAC, entertainment and security can all operate through one intuitive touch interface.
How big a project do you take on?
We offer direct, personal service tailored for projects of any scale.
How much does a smart home or home theater cost?
Every system is designed for the space, so the price depends on the rooms, the systems and the equipment you choose. The quote is free: call (602) 815-4718 or use the system planner.
Do you help after the installation?
Yes. Support, the fourth step of every project, is custom programming and ongoing system maintenance.
Home Theaters & AV
Can you design a theater for an existing room?
Yes. Every project starts with an in-depth evaluation of your space and goals, then a custom system design for that room.
Can the theater be part of my whole-home system?
Yes. Theater, lighting, shades, climate and security can all run from one intuitive touch interface.
Lighting Control
Can lighting be controlled by voice?
Yes. Lighting control includes smart keypads and voice control integration.
Can lighting work with the rest of my system?
Yes. Lighting is one part of a unified system with shades, climate, entertainment and security, all on one touch interface.
Automated Shades
Are motorized shades loud?
No. Motorized operation is whisper-quiet.
Can shades move automatically?
Yes. Automated daylight scheduling raises and lowers them through the day.
HVAC & Climate Control
Can I reach the thermostat when I am away?
Remote mobile temperature access is part of HVAC & Climate Control. Call for a free quote to talk about your system.
Can each area have its own temperature?
Yes, with multi-zone smart thermostat integration.
Enterprise Networking
Do you cover the whole property with Wi-Fi?
Yes. The service includes seamless Wi-Fi 6/6E whole-property coverage.
Do you do the cabling too?
Yes. Clean structured cabling and rack installation are part of the service.
Security, Cameras & Alarms
Does the alarm system send alerts?
Yes. The smart intrusion alarm systems include alerts.
Do the cameras work at night?
Yes. The 4K AI-powered cameras have night vision.
Ready to upgrade your home or business?
We provide personalized consultation, system design, and guaranteed professional installation.
